Help & advice
Theft and fraud
ActewAGL take all reports of theft or fraud very seriously. If you make a report to us you can be assured that your privacy will be protected.
Electricity theft costs all of us money. If you know of someone who is stealing electricity you should report it immediately.
Copper theft is regarded as extremely dangerous and poses a major threat to public safety. ActewAGL has partnered with Crime Stoppers and other federal agencies to combat these increasingly frequent crimes.
Unfortunately, there are many opportunists and fraudsters out there. Make sure you know what precautions to take to protect yourself against sales scams and other types of fraud — including online scams.
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