Appliance payment plan
To apply for interest-free finance for a heating, cooling or hot water system, you will need to:
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visit an ActewAGL Approved Dealer and obtain an appliance payment plan application
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complete sections A and B of the application form
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read the terms and conditions (particularly section one) before completing section B
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return your completed application form to an ActewAGL Approved Dealer for assessment by ActewAGL. In most cases, you will receive notification that your application has been approved or declined within one working day. If approved:
After your appliance is installed, you must complete and sign the remaining sections of the application form and return them to the ActewAGL Approved dealer.
ActewAGL will notify you of the activation of your account.
Criteria for approval
The minimum finance available is $500 for all approved product types. The maximum finance available is $10,000 for approved products. Customers may choose a 12- or 24-month repayment term for the financed amount and must also pay a 1/3 deposit of the total amount owing at the time of application.
Applications will only be accepted:
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for supply and installation of new fixed equipment in domestic homes in the ACT and NSW (partial upgrades or repairs are not accepted)
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when accounts are paid via direct debit from a nominated bank account or credit card
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for products approved by ActewAGL
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via ActewAGL Approved dealers and ActewAGL Energy Shops
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where ActewAGL is the supplier of energy to the installed approved product
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from property owners
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for emergency hot water unit applications if evidence of home ownership is presented to the installing company.
Applications for supply only or installation only will not be considered. Applications will not be accepted from registered builders unless it is for their principal place of residence. Owner-builders may apply under the scheme. Final decision on approval of finance rests solely at the discretion of ActewAGL.
Finance approval must be completed prior to the installation being carried out. In these criteria for approval a reference to ActewAGL means ActewAGL Retail ABN 46 221 314 841.
Terms and conditions apply (PDF, 178KB)