Emergencies, faults & outages

Electricity

ActewAGL electricity customers may from time-to-time experience a power outage.

There are three distribution companies that supply electricity to the region through their networks (poles and wires or cables). They are Evoenergy in the ACT, and Essential Energy and Endeavour Energy in NSW.

For any emergencies, faults or outages you will need to report it to your local distribution company. 

For ActewAGL electricity customers who live in the ACT contact Evoenergy on 13 10 93 or visit evoenergy.com.au

For ActewAGL electricity customers who live in the NSW (postcodes 2535, 2538, 2539, 2540, 2541) contact Endeavour Energy on 13 10 03 or visit endeavourenergy.com.au

For ActewAGL electricity customers who live in the NSW (2536, 2537, 2545, 2546, 2548, 2549, 2550, 2551,2580, 2581, 2582, 2583, 2584, 2585, 2586, 2587, 2594, 2611, 2618,2619, 2620, 2621, 2622, 2623, 2624, 2625, 2626, 2627, 2628, 2629) contact Essential Energy on 13 20 80 or visit essentialenergy.com.au

Natural gas

ActewAGL sells natural gas to customers in the ACT and in Queanbeyan, Jerrabomberra, Bungendore and Nowra in NSW. 

The natural gas network is owned by Evoenergy (managed by Zinfra) and any gas interruptions or damage to gas infrastructure should be reported to their emergencies and faults line 13 19 09 or visit evoenergy.com.au