Emergencies, faults & outages
For urgent enquiries about outages or cancelled outages, or to provide information that may assist our staff to restore power, please contact ActewAGL Faults and Emergencies on the following numbers:
No unplanned outages.
Please note that there may be a slight delay in displaying this information on the website.
Please be patient if you experience electricity interruptions while any repairs take place — you can be sure that we will be working hard to restore power as quickly and safely as possible.
Join us on Twitter for live updates on energy outages, as well as news and community information.
ActewAGL uses these tags in our twitter messages about outages:
#Canberra #power #electricity #gas #outage
To be prepared, we recommend you keep items you may need during an outage in an easy-to-access place. Things you should include:
For ActewAGL customers who live in NSW and experience an electrical emergency or fault you should report it to your local network company.
Endeavour Energy supplies ActewAGL customers in the following postcodes 2535, 2538, 2539, 2540, 2541.
Report a fault
13 10 03
Essential Energy supplies ActewAGL customers in the following postcodes 2536, 2537, 2545, 2546, 2548, 2549, 2550, 2551,2580, 2581, 2582, 2583, 2584, 2585, 2586, 2587, 2594, 2611, 2618,2619, 2620, 2621, 2622, 2623, 2624, 2625, 2626, 2627, 2628, 2629.
13 20 80
ActewAGL owns and operates the gas networks in Queanbeyan and Palerang shire and Nowra.
For ActewAGL customers in Boorowa, Goulburn, Yass and Young, you will need to contact Jemena.
13 19 09
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