Current outages

For urgent enquiries about outages or cancelled outages, or to provide information that may assist our staff to restore power, please contact ActewAGL Faults and Emergencies on the following numbers:

Unplanned outages

No unplanned outages.

Please note that there may be a slight delay in displaying this information on the website.

Planned outages

Below is a list of current scheduled planned outages that may be affecting power supply to customers. See the full list of upcoming planned outages including postponed and cancelled outages.

Please note outages that appear in red in this table have been cancelled. We will reschedule cancelled planned work and notify affected customers.

Planned outage information is updated at 6am daily and may not reflect any last minute changes or cancellations.

No current planned outages.

Contacts for NSW customers


For ActewAGL customers who live in NSW and experience an electrical emergency or fault you should report it to your local network company.

Endeavour Energy supplies ActewAGL customers in the following postcodes 2535, 2538, 2539, 2540, 2541.

Planned interruptions

Unplanned interruptions 

Report a fault

Endeavour Energy's planned
interruptions page
Endeavour Energy's unplanned
interruptions page

13 10 03

Essential Energy supplies ActewAGL customers in the following postcodes 2536, 2537, 2545, 2546, 2548, 2549, 2550, 2551,2580, 2581, 2582, 2583, 2584, 2585, 2586, 2587, 2594, 2611, 2618,2619, 2620, 2621, 2622, 2623, 2624, 2625, 2626, 2627, 2628, 2629.

Planned interruptions

Unplanned interruptions 

Report a fault

Essential Energy's planned
interruptions page
Essential energy's unplanned
interruptions page

13 20 80

Natural gas

ActewAGL owns and operates the gas networks in Queanbeyan and Palerang shire and Nowra.

For ActewAGL customers in Boorowa, Goulburn, Yass and Young, you will need to contact Jemena.

Gas interruptions

Report a fault

Gas outages and emergency information page

13 19 09


Live outage updates 24 hours a day – 7 days a week

Follow us on Twitter (@ActewAGLAssist) using a mobile device to get live updates during unplanned outages. We also have updates posted to our website at

If your outage is not in the list shown, please report the outage on 13 10 93.


Be prepared for an unplanned outage

We have put together some important tips for you to be prepared for an unplanned outage.

How does ActewAGL detect underground faults?