Current unplanned outages

For urgent enquiries about outages or cancelled outages, or to provide information that may assist our staff to restore power, please contact ActewAGL Faults and Emergencies on the following numbers:

Unplanned outages

Electricity

SuburbStatusDate fromExpected restoration time 
Wanniassa In progress26 Jul 2016 12:20 PM26 Jul 2016 2:00 PM Detail

Please note that there may be a slight delay in displaying this information on the website.

Contacts for NSW customers

Electricity

For ActewAGL customers who live in NSW and experience an electrical emergency or fault you should report it to your local network company.

Endeavour Energy supplies ActewAGL customers in the following postcodes 2535, 2538, 2539, 2540, 2541.

Planned interruptions

Unplanned interruptions 

Report a fault

Endeavour Energy's planned
interruptions page
Endeavour Energy's unplanned
interruptions page

13 10 03

Essential Energy supplies ActewAGL customers in the following postcodes 2536, 2537, 2545, 2546, 2548, 2549, 2550, 2551,2580, 2581, 2582, 2583, 2584, 2585, 2586, 2587, 2594, 2611, 2618,2619, 2620, 2621, 2622, 2623, 2624, 2625, 2626, 2627, 2628, 2629.

Planned interruptions

Unplanned interruptions 

Report a fault

Essential Energy's planned
interruptions page
Essential energy's unplanned
interruptions page

13 20 80

Natural gas

ActewAGL owns and operates the gas networks in Queanbeyan and Palerang shire and Nowra.

For ActewAGL customers in Boorowa, Goulburn, Yass and Young, you will need to contact Jemena.

Gas interruptions

Report a fault

Gas outages and emergency information page

13 19 09

 

Live outage updates 24 hours a day – 7 days a week

Follow us on Twitter (@ActewAGL) using a mobile device to get live updates during unplanned outages. We also have updates posted to our website at www.actewagl.com.au/outages.

If your outage is not in the list shown, please report the outage on 13 10 93.

 

Be prepared for an unplanned outage

We have put together some important tips for you to be prepared for an unplanned outage.