Electricians and plumbers

If you're an electrician or gasfitter looking for services or advice about our network, we hope the following links can help you get started.

Technical support: (02) 6248 3555

Electricity

• Electricity network service and installation guidelines
• Electricity service installation rules
• Reporting copper cable theft
• Green energy connections
• Electricity network prices
• Electricity emergencies and faults
• Temporary electricity connections
• De-energising a site

Natural gas

• Natural gas network service standards and guidelines
• Natural gas access arrangements
• Natural gas meter location reference (PDF, 110KB)
• Natural gas safety and operating plan 
• Natural gas emergencies and faults
• Gas availability checker 
• Appliance dealers
• Natural gas meter location reference (PDF, 110KB)
• Important changes to the process of issuing gas meters to private plumber/gas fitters

Water and wastewater

From 1 July 2012, ACTEW assumed direct responsibility for the management and operation of its water and sewerage network through the new business name ACTEW Water.

For plumbers looking for information regarding the water and sewerage network please visit ACTEW Water’s website.