Our awards and achievements

At ActewAGL we strive to provide you with the highest level of service. The list below outlines some achievements that inspire us to continue to set our service standards even higher.

2011

• Best Energy website, Global Reviews Energy Website Benchmarks in 1st and 2nd quarter 2011.

2010

• Best Energy website, Global Reviews Energy Website Benchmarks in 1st, 2nd, 3rd and 4th quarter 2010.

2009

• ACT State Finalist for the Internal Marketing category at the Australian Marketing Institute of Australia Awards for Marketing Excellence, for the organisation's internal environment campaign.
• Best Workplace Health and Wellbeing program award, Safe Work ACT awards.
• Best Energy website, Global Reviews Energy Website Benchmarks in 1st, 2nd, 3rd and 4th quarter 2009.

2008

• Best Energy website, Global Reviews Energy Website Benchmarks in 1st, 2nd, 3rd and 4th quarter 2008.

2007

• Best Energy website, Global Reviews Energy Website Benchmarks in 1st, 2nd, 3rd and 4th quarter 2007.

2006

• Winner, Energy Efficient Housing Award, 2006 HIA - CSR ACT and Southern NSW Housing Awards.
• Winner, ACT People Management Award for large enterprises, 2006 Human Resource Institute Awards for Excellence.
• Green Living Award for environmental design, 2006 Boral MBA Awards.
• Innovation Award in the residential category, 2006 Boral MBA Awards. This home was also nominated for the Master Builders Association House of the Year Award.
• Silver Remi Award for the ActewAGL Yesterday, Today, Tomorrow television campaign in the category of Corporate Identity, 39th Annual WorldFest-Houston International Film Festival in April 2006. View our TV commercials.
• Highly Commended Award for Customer Service in a Call Centre, Australian Customer Service Excellence Awards.
• Best Energy website, Global Reviews Energy Website Benchmarks in 1st, 2nd, 3rd and 4th quarter 2006.

2005

• ACT 2005 Prime Minister's Award for Excellence in Community Business Partnerships for Large Business.
• Best Energy website, Global Reviews Energy Website Benchmarks in 1st, 2nd, 3rd and 4th quarter 2005.

2004

• Customer and Market Focus Award, Australian Business Excellence Awards.
• Best Energy website, Global Reviews Energy Website Benchmarks in 1st, 2nd, 3rd and 4th quarter 2004.

2003

• Leading utility in the provision of customer service, Customer Service Benchmarking Australia.
• Best Energy website, Global Reviews Energy Website Benchmark in 1st, 2nd, 3rd and 4th quarters 2003.

2002

• Finalist in the Cultural Events and Community Activities category, National Sponsorship Awards.
• Best Energy website, Global Reviews Energy Website Benchmark in 1st, 2nd, 3rd and 4th quarters 2002.

2001

• First place in gas customer service, second place in electricity and water customer service in the National Customer Service Benchmarking Awards.