About our business

ActewAGL delivers one of the most reliable electricity networks in Australia, and our customers enjoy among the cheapest electricity prices in the country.

We are both an electricity and gas retailer and distributer proudly based in the nation’s capital, and for more than 100 years we’ve been working behind the scenes to power the growth of our city and region.

We’ve built a special relationship with the region we serve, getting behind local teams, charities and community events. And as the world around us continually changes, we’re exploring innovative energy solutions to help you take control of the energy you use.

When it comes to being your local energy provider, we’ll always leave a light on for you.

Who we are

Today over 195,000 residential and business customers are supplied with electricity across the ACT and NSW, along with 145,000 gas customers. Our electricity network covers 2,358 square kilometres, while our gas mains cover over 4,563 kilometres.

We’re always looking to the future to make sure you have access to the energy solutions you want, such as battery storage, electric vehicles and quick charge stations, and other emerging technologies. Assisting our customers to save energy is an important focus and we offer a range of workshops, online tools and free programs to help our customers manage their energy use.

Our vibrant sponsorship and events program supports grassroots and elite sports teams, charities and community events. We also get behind local business and are one of the largest employers in the ACT with over 700 staff working across a range of disciplines from customer service, finance and marketing to engineering and trades. The safety of our employees and the community is always at the core of what we do.

Because we are a joint venture comprised of two partnerships, ActewAGL Retail and ActewAGL Distribution, we are unique in the Australian utilities industry.

ActewAGL Retail sells electricity and natural gas, along with managing customer service and marketing functions in a competitive market.  Our footprint extends to centres such as Queanbeyan, Goulburn, Yass, Young, Nowra and Bega. ActewAGL Solar also sells rooftop PV solar systems to ACT and NSW residents.  

ActewAGL Distribution owns and operates the ACT electricity and gas networks as well as gas networks in Queanbeyan and Palerang shires and Nowra.

Our mission

At ActewAGL, our mission is to offer our customers the safe, reliable and sustainable energy solutions they want.

Our history

Although ActewAGL was set up in October 2000, with our predecessors we've been supplying reliable essential services to Canberra and the region since 1915.

The journey began in 1915 with the Kingston Powerhouse, which was built to supply the newly established national capital. Over the years, we've contributed to the building of Canberra’s vital infrastructure and we continue to lay the foundations for new suburbs and precincts.

Who owns ActewAGL?

ActewAGL was set up in October 2000 when the Australian Gas Light Company (AGL) and Icon Water Limited (formerly ACTEW Corporation), an ACT Government owned corporation, entered into Australia's first utility joint venture. Today ActewAGL is made up of two partnerships.

ActewAGL Retail is owned equally by Icon Water Limited and AGL Energy Ltd via subsidiary companies.

ActewAGL Distribution is owned equally by Icon Water Limited and Jemena Ltd via subsidiary companies.

Diagram of ActewAGL's owners

Learn more about our joint venture board

Learn more about our executive team

Our green building

ActewAGL House at 40 Bunda Street in Civic uses 100% Greenchoice renewable energy. A range of other smart eco-friendly technologies have been used to reduce our energy consumption and our carbon footprint. Learn more about our building.